Haven

A mobile app to help homeowners identify and assess property damage

Has that crack in the ceiling always been there?

You finally did it. You've been saving up for years, stashing away every penny, keeping your eye on the prize. Now you're a homeowner, at last. You've unpacked your clothes and your furniture, and charted out a plan to put the last few finishing touches on your new space - this house is starting to truly feel like home. But wait... has that crack in the ceiling always been there?

You've made a huge investment, and now it's time to keep it safe. Using AI-powered image recognition, daily challenges, and access to local professionals, Haven helps to keep home ownership stress free by empowering homeowners with the information they need to identify, understand, and address building damages before they become devastating setbacks.

3.5 months

Designer

What’s the problem?

Safety shouldn’t be a guessing game. Building damage can be hard to identify and even harder to understand. Property owners and renters alike need a way to identify risks, prioritize repairs, and keep their families safe without breaking the bank.

1. Lack of Expertise: Most people are not experts on assessing building damage, and information on the topic can be overwhelming.

2. Cost Concerns: Owning property is expensive enough already. Understanding when to act can help prevent costs from ballooning over time.

3. Safety Worries: The home is where people keep their pets, families, and most treasured belongings. Understanding building damages can help put minds ease.

4. High Stakes: Real estate related costs are likely some of your highest expenses. You deserve to know what you’re paying for.

Karen Miller

Karen is a 35 year old part time teacher and full time mom, who prides herself on running a safe and responsible household. She keeps a monthly budget, and is never late to pick her kids up from practice. She and her husband bought their home last year, and they want to stay on top of any potential issues. She wants a quick, low cost way to assess home damage and stay on track with her household budget.

“I want to do what’s best for my family - their safety and well being is my top priority.”

Michael Chen

Michael is a 62 year old Property Manager with 22 years of experience managing a portfolio of 50 residential units and 5 small commercial properties. His mid-sized company is looking for ways to improve and maintain their assets while reducing unnecessary costs. He needs an efficient way to track tenant and building maintenance needs, because keeping properties in good condition leads to lower turnover.

“I take pride in my portfolio - the better care I take, the fewer vacancies I have.”

Xavier Rodriguez

Xavier is a 44 year old Restaurant Manager, who has managed one of the top vegan fast casual restaurants in San Diego for the last 10 years. While he knows the ins and outs of the restaurant business, he feels overwhelmed preparing to buy his first home. He has limited time for house hunting due to work commitments, and wants a simple tool to help demystify the process.

“I’ve worked hard to prepare for buying my first home - I want to make an informed decision.”

How does Haven Help?

1. Assesses building damage severity for free

2. Tracks multiple issues in one place

3. Helps you prioritize repairs based on urgency

4. Provides recommendations so you know when to seek help

What if you could spot home damage before it becomes a crisis?

Haven demystifies building damage by helping you identify issues early through AI-powered image recognition. Get instant feedback and learn about different types of damage that commonly affect homes.

Instant Damage Reports

Document damage and save your reports, complete with detailed descriptions to help you understand what you’re looking at.

Root Cause Analysis

Understand the likely causes of damage, like identifying a roof leak, so you can address the source of the problem rather than just its symptoms.

Risk Assessment

Get clear severity ratings and understand potential health impacts, with automatic flagging of extreme risks that need immediate attention.

Expert Connection

Connect directly with qualified professionals when you need them, with one-tap access to experts who can address your specific type of damage.

What if managing home repairs wasn't so overwhelming?

Haven provides a simple, one-stop solution for documenting and tracking home damage. Take photos directly from your phone, get AI-assisted assessments, and connect with pre-vetted professionals when needed - all in one user-friendly interface.

Easy Access

Looking for a specific report or reminder? Want to find a local expert to help you with a repair? Search for anything, and find what you need.

Smart Reminders

Stay on top of repairs with automated reminders for appointments and follow-ups, ensuring no issue goes unaddressed.

Simple Visual Documentation

Keep all your damage reports in one place, from water damage to foundation cracks, with easy access so you can keep tabs on your home repairs.

What if you could catch problems early, and save thousands?

Haven helps you identify, understand, and prioritize repairs before they escalate. Consider it your one-stop-shop to find everything you need to know about building damage and how to spot it.

Comprehensive Library

Learn about different types of damages with our illustrated guides and articles to help you spot early warning signs and understand the impact of damages.

Progress Tracking

Eager to learn more about common damages? Participate in daily challenges to build your awareness and skills, so you can protect what matters most.

Fun Learning

Build lasting maintenance habits with gamified daily challenges, tracking your streak and earning XP as you go.

Guided Prevention

Access local professionals through our vetted network when you need specialized help, with easy search and direct booking through the app.

Simple Information Architecture (IA)

Intuitive navigation enables users to seamlessly move between damage assessment, educational resources, and account management.

How does it work?

Currently, there are no tools on the market for home owners to quickly and accurately assess building damage for free. By combining AI powered visual recognition with practical features like severity ratings, progress tracking, and direct expert connections, Haven empowers users with the information they need to make informed decisions about their homes.

Existing technology applied in other domains has attracted millions of daily users. Apps like PictureThis, Merlin ID, and iNaturalist demonstrate that regardless of domain, people want to understand what they’re looking at when it comes to their environments.

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Project Takeaways

Systematic Approach

A systematic approach to design ensures consistency and efficiency, with responsive layouts and design systems tested on a smaller scale before full implementation.

Tool Mastery + Workflow Evolution

Design systems, and in particular Master Components, were absolutely essential for this project, because they enable quick changes and consistency.

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Next Steps

Process

I plan to enhance the app's interactivity through animations for the Daily Challenge feature and expanded avatar integration, while studying motion design best practices and developing a complementary responsive website, all validated through final user testing.

Content

Future enhancements include expanded Daily Challenge tracking with progress maps, a comprehensive dark mode, enhanced onboarding animations, and improved accessibility with screen reader support and annotations.

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